Frequently Asked Questions (FAQ)
1. What products does Above Sports manufacture?
We are a custom clothing manufacturer specializing in sportswear, casual wear, and private-label apparel. All products are made according to your design, fabric, and sizing requirements.
2. Do you offer full customization?
Yes. We offer complete customization including:
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Logos
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Fabrics
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Printing & embroidery
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Designs
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Sizes (based on international standards)
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Tags, hangtags, and packaging
3. What is your minimum order quantity (MOQ)?
Our MOQ depends on the product type and customization level.
Please contact us on WhatsApp or email to get exact MOQ details for your order.
4. How does the payment process work?
To start production:
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60% advance payment is required
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40% payment is paid before shipment once products are ready
We also share pictures and videos for confirmation before shipping.
5. What payment methods do you accept?
We accept international payments via:
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Remitly
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Western Union
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MoneyGram
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Wise Transfer (USA Account)
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PayPal (10% transaction fee applies)
6. How long does production take?
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Sample production: Fast turnaround after confirmation
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Bulk production: Depends on order quantity and design complexity
Exact timelines are shared after order details are finalized.
7. Do you provide samples before bulk orders?
Yes. We offer sample production so you can check quality, fitting, and design before placing a bulk order.
8. How do you ensure quality?
We follow strict quality control procedures at every stage.
We also provide step-by-step production updates with pictures and videos to ensure transparency.
9. Which countries do you ship to?
We ship worldwide, including USA, Europe, UK, Australia, and Middle East.
10. Which shipping companies do you use?
We ship through trusted international couriers:
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DHL Express
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FedEx
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UPS
11. How long does delivery take?
After dispatch:
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USA & Europe: 3β7 business days
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Other regions: 5β10 business days
Delivery time may vary due to customs clearance.
12. Are customs duties included in the price?
No. Import duties, taxes, or customs charges (if any) are the buyerβs responsibility.
13. Can I track my order?
Yes. Once your order is shipped, we provide a tracking number so you can track it online.
14. Do you accept returns or refunds?
Since all products are custom-made, returns and refunds are generally not accepted.
Refunds are only considered in case of manufacturing defects, reported within 3 days of delivery with proof.
15. How can I contact Above Sports?
You can contact us through:
π WhatsApp: +92 312 7750776
π§ Email: abovesportsindustry@gmail.com
π Website: www.abovesports.pk